60-Day Money-Back Guarantee
Try our PotatoTongs™ (potato tongs) for 60 days – we think you’ll be very happy. If you are not 100% satisfied with the PotatoTongs™ you purchased from us, please contact us within 60 days of the original purchase date and will refund of the original purchase price (minus actual shipping and handling costs and subject to our Terms and Conditions below).
Terms and Conditions (sorry, legal stuff)
All return requests must be made within 60 days of the original purchase date. Only the original retail purchaser (customer) is eligible for a refund. Before returning anything, the customer must contact us at 989-777-7050 or firstname.lastname@example.org to receive instructions and a Product Return Number (PRN) from one of our representatives. Any physically damaged or defaced items are not refundable. The entire product along with any promotional free items must be returned with the original packaging. A copy of the original purchase receipt must accompany the product. The customer's current name, address and phone number must accompany the product. The product to be returned needs to be securely wrapped with a packing material inside of a sturdy corrugated shipping box. The PRN number needs to be clearly marked on the outside of the shipping box. Any and all shipping costs for returning products to us for any reason are to be paid by the customer. Partial returns are not refundable. Shipping, handling, duties and brokerage fees from the original purchase cannot be refunded. If the item(s) had free shipping (S&H), the actual shipping and handling costs will be deducted from the refund. Other terms and conditions may apply. Restocking fees may be applicable. Refunds may take up to 2 weeks to process after we confirm the goods are received and meet all conditions.